TERMS AND CONDITIONS

Effective Date: 2/20/26
Business Name: Thick But Fit Crew LLC
Website: Thickbutfitcrew.com
Location: East McKeesport, Pennsylvania, United States



1. Acceptance of Terms

By accessing or using this website, purchasing products, enrolling in classes, or participating in programs offered by Thick But Fit Crew LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions.

If you do not agree, please do not use this website or services.



2. Eligibility

You must be at least 18 years old to purchase services or participate without parental consent. Minors must have written parental/guardian consent.



3. Health Disclaimer

All fitness programs, workouts, challenges, and wellness materials are provided for educational and informational purposes only.

You acknowledge that:

  • You are voluntarily participating in physical activity.
  • You assume all risks associated with exercise.
  • You should consult a physician before beginning any fitness program.

Thick But Fit Crew LLC is not responsible for injuries, health conditions, or adverse outcomes resulting from participation.



4. Memberships & Programs

Membership terms, pricing, and inclusions are listed at time of purchase.

  • Memberships may be monthly, seasonal, or challenge-based.
  • Auto-renewal (if applicable) will be disclosed during checkout.
  • We reserve the right to modify class schedules or instructors.



5. Payments

All payments must be made in full at time of purchase unless otherwise stated.

We accept approved payment methods listed at checkout.
Failure to process payment may result in suspension of access.



6. Intellectual Property

All content including:

  • Workouts
  • eBooks
  • Branding
  • Logos
  • Graphics
  • Videos
  • Digital downloads

are the intellectual property of Thick But Fit Crew LLC and may not be copied, shared, distributed, or resold without written permission.



7. Code of Conduct

Members agree to:

  • Respect instructors and participants
  • Maintain a positive, inclusive environment
  • Refrain from harassment, discrimination, or disruptive behavior

We reserve the right to revoke access without refund for violations.



8. Limitation of Liability

To the fullest extent permitted by law, Thick But Fit Crew LLC shall not be liable for indirect, incidental, or consequential damage resulting from use of services or products.



9. Modifications

We may update these Terms at any time. Continued use of the site constitutes acceptance of updated terms.



10. Contact

Thick But Fit Crew LLC
Email: Thickbutfitcrew@gmail.com
Phone: 412-607-5761



PRIVACY POLICY

Effective Date: 2/20/26



1. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Payment information
  • Health/fitness goals (if voluntarily provided)



2. How We Use Your Information

We use your information to:

  • Process payments
  • Deliver services and digital products
  • Send class updates or promotions
  • Improve user experience
  • Provide customer support



3. Payment Security

Payment transactions are processed through secure third-party providers. We do not store full credit card details.



4. Email & Marketing

By purchasing or signing up, you may receive marketing emails.
You can unsubscribe at any time using the link provided.



5. Data Protection

We implement reasonable security measures to protect personal information.



6. Third-Party Services

We may use third-party platforms (e.g., payment processors, email marketing software, scheduling apps). Their privacy practices govern how your data is handled on their systems.



7. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent.



8. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of personal data (where legally permitted)

Contact: Thickbutfitcrew@gmail.com


REFUND POLICY

Effective Date: 2/20/26



1. Fitness Classes

  • Drop-in classes are non-refundable.
  • Missed classes are not eligible for refunds.
  • Class transfers may be permitted at management discretion.



2. Memberships

  • Monthly memberships are non-refundable once payment is processed.
  • Cancellation must occur before next billing cycle to avoid charges.



3. Challenges & Programs

  • 21-Day or specialty challenges are non-refundable due to digital access and administrative costs.



4. Digital Products (eBooks, PDFs, Courses)

All digital products are final sale and non-refundable.



5. Special Events

Refunds for events may be issued if cancellation is made at least [Insert Number] days prior to event date.



6. Exceptions

Refunds may be considered in cases of documented medical emergency at management discretion.